Last updated: November 2026
These Terms of Sale apply to all purchases made on pluffy.co, operated by Kamaci Limited (“Pluffy”, “we”, “us”). By placing an order you agree to these terms, together with our Shipping Policy, Refund Policy and Privacy Policy.
1. Products
We try to show our products, colours and sizes as accurately as possible. Small differences in colour may occur depending on your screen. Please use our size chart to choose the right size.
2. Prices and Promotions
Prices are shown in your local currency at checkout and include GST for Australian orders. Bundle offers, free gifts and discount codes apply only as described on the website at the time of purchase, cannot be exchanged for cash and may not be combined unless stated. Free gifts are subject to availability. We may change prices or end promotions at any time, but this will not affect orders already confirmed.
3. Orders
Your order is an offer to buy. We accept it when we send your shipping confirmation. We may cancel an order, with a full refund, if a product is unavailable, if there is an obvious pricing error, or if we suspect fraud.
4. Payment
Payment is taken at checkout through our secure payment providers. We do not store your full card details.
5. Shipping
Delivery is covered by our Shipping Policy. Risk in the products passes to you on delivery.
6. Returns and Refunds
Returns and refunds are covered by our Refund Policy.
7. Consumer Guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other consumer law that cannot be excluded.
8. Liability
To the extent permitted by law, we are not liable for indirect or consequential losses. Where our liability for failing to comply with a consumer guarantee can lawfully be limited, it is limited to replacing or repairing the goods or refunding the price paid.
9. Contact
Kamaci Limited, Room 5065, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. Email: hello@pluffy.co.